
Provider FAQ

General Questions
Busines Directory Questions
Ratings and Testimonials
Memberships
My Showcase
Profiles
Leads
General
Questions

What is WorkQuote?
WorkQuote is a free community where providers and project owners
connect
online. We provide project owners with an online resource for
finding
qualified, available and dependable home improvement providers to
work on their projects by allowing them to either post their project
and
let providers contact them or search through our directory and find a
provider on their own.
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How does the WorkQuote
service work?
A home or business owner creates a personal profile and posts and
anonymous project lead on the system. The project lead consists of
category of
work, description of project, project budget and expected start date to
name a
few.
Providers who match the project criteria are alerted of the
lead to
find out if they are interested to provide a quote for the project.
Interested providers, then purchase the project lead. At
that point, both provider and project owner are given access to the
others profile information. The provider can bid on the information
provided or can contact the project owner to schedule an
appointment if needed.
Once a provider has been awarded the project and performs
the work, the project owner will return to the site to show a record of
who
was awarded the project. They may rate and review the providers
who worked on the project. Once posted, these reviews and
testimonials will be visible on the providers profile for all future
project owners to view.
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Why should I become a member?
WorkQuote can help you leverage the power of the internet and help you
obtain business that most of your competition has not yet recognized.
We strongly believe that our service can benefit our members in a
significant way!
- We can get you in the door more times for less cost
than other advertising methods.
- You will save time and effort by bidding on the projects
you are most interested in, without losing reputation for passing on
projects you don’t want and in areas where you do not work.
- Whether you are a large or small company, you compete
for the work you want and grow at your own pace.
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Where is WorkQuote located?
WorkQuote’s main office is located at 185 Brooklyn Ave., San Jose,
California 95128. Please feel free to write to us via regular mail or
email (Sales@WorkQuote.com).
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How does WorkQuote’s matching
system
work?
WorkQuote.com uses the project owner project information and the
providers Project Leads criteria to match project owners with
providers. Providers will receive project leads
that suit the category and budget of work they are interested in. The
providers can then choose to bid on the projects they are interested
in. The efficiency of the matching system is
what makes WorkQuote such a valuable tool for home and business owners
and contactors alike.
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What is the set
up
process? Is there a charge?
The set up process is simple and only takes a few minutes. Fill out
your basic
information and create your projects lead search. You can also
set up your
provider showcase by filling out all the simple web forms, add your
logo,
and any portfolio photos. You will then get an email from us
asking you to
click on a link
and activate your account. Once you are active, we will credit
your account
with 5 FREE leads (worth $25.00).
There
is no set
up fee.
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Where would a project
owner
find WorkQuote?
WorkQuote advertises in Google, Yahoo, MSN, Craigslist, Direct Mail,
Email
Marketing, Word of Mouth, Telemarketing, etc. Our ads are your ads!
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Do you
offer
advertising on your site?
The Product and Services Directory is the only
"advertising" option we offer for providers.
We do not encourage providers to purchase banner ads and other
traditional internet
advertising because it favors bigger companies with larger ad budgets
thereby overshadowing
our other providers.
We do however offer partner opportunities and affiliate related
services. If you are interested,
please send us an email at sales@WorkQuote.com
and we will reply to you ASAP!
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Product and
Services
Directory
Listings
What is WorkQuote's Product and
Services
Directory?

Our products and services directory is a searchable “yellow-page” style
listing of
all our network providers. Your provider profile will include
details such as address, telephone numbers, website, project owner
testimonials, logo, portfolio photos, professional associations and
other relevant information.
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How does the Premier Listing work?
A Premier listing allows your profile to be displayed
at the top of all search results. You listing will include your
banner logo, ad content, and optional coupons. This provides
higher visibility
for your company profile and more contact from interested project
owners.
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How does the Deluxe Listing work?
A featured listing allows your profile to be displayed after
premier listings in search results. You listing will include your
your banner logo... This provides higher visibility
for your company profile and more contact from interested project
owners.
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How does the Basic Listing
work?
The basic listing allows your profile to be displayed
after all the deluxe listings. This listing is a cost-effective
way to generate good visibility for your company and get contacted by
interested project owners.
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How is my Search Area Set?
Our directory is built to ensure that you are only
contacted by project owners who are located in YOUR local area.
You
can control your own visibility by specifying your work area radius for
leads as well as for the directory. This ensures that you will
not be overwhelmed by telephone calls from project owners outside your
interest area.
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What are the Product and Services
Directory
Prices?
We offer a couple of different options for being listed
in our directory.
| |
Regular Price: |
Promo Price: |
| 1 Year Basic Product and Services Directory
Listing |
$25.00 |
FREE |
| 1 Year Deluxe
Product and Services Directory Listing |
$50.00 |
$25.00 |
| 1 Year Premier Product and Services Directory
Listing |
$100.00 |
$50.00 |
|
|
|
|
| |
Regular Price: |
Promo Price: |
| 3 Years Basic Product and Services Directory
Listing |
$50.00 |
$25.00 |
3 Years Deluxe
Product and Services Directory
Listing
PLUS 5 FREE Lead Credits |
$100.00 |
$50.00 |
3 Years Premier Product and Services Directory
Listing
PLUS 5 FREE Lead Credits |
$250.00 |
$125.00 |
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Ratings and
Testimonials
What are ratings and
testimonials?
Every time a home or business owner awards a project, they are invited
back to the site to rate and review the
performance of their provider. The rating consists of feedback on the
providers performance during the project. All ratings are
combined for a provider to give them an overall provider rating.
The project owner may also wish to leave a testimonial statement to
praise
the work of the provider or warn future project owners about the
problems
they had with the provider.
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How can a home/business owner rate a
provider?
A home or business owner can go to their Project Tools area to provide
feedback on the provider they wish to rate and review. From
here they will be able to provide feedback on the provider they awarded
their
project to, evaluate the providers performance and
then leave a testimonial review for future project owners to read.
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What happens if there is a
rating/testimonial
dispute?
In order for our system to work WorkQuote.com must remain an impartial
3rd party. In the event that a provider has a dispute with a rating
or testimonial left by a project owner, WorkQuote will review the case
by
contacting both parties and making a judgment that is fair to them and
all future project owners.
We are also implementing a new feature which will allow our providers
to leave a comment for any testimonial which they deem deserves a
response.
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Memberships
What kind of memberships
does
WorkQuote offer?
We offer 2 different memberships. One for Providers and one for Project
owners. Both Memberships are FREE.
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How much does a membership
cost?
Membership for project owners and providers is FREE.
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What happens if a provider is too
busy to
take on any new business?
A provider can change the status of the project leads to disabled at
any time by
going to their Project Tools area and changing their
status. You will not receive any new lead information by email until
their status if
returned to active.
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My Showcase
What is My Showcase?
My Showcase is a utility designed to help our members build a
professional website quickly and easily with no prior experience in web
design. You can easily build a page showing your skills and showcasing
your projects and experience.
Users will be able to see your site so make sure to display
your skills to get an advantage over the competion. Tou can even
list the website address on your business material for customers to
come and review it. A free hosted website, courtesy of WorkQuote.
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How much is My Showcase?
Your WorkQuote Showcase is free to use.
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Profiles
How do I update or edit my
profile?
In order to update the information in your profile, you must log into
your account and go to the Profile data on the left side of the page.
When you have finished
editing that information, just click the submit button to save it.
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Who will see my personal
information?
Only the customers who have awarded you a
project will receive your personal email information.
We do not sell your information to ANYONE.
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Leads
How WorkQuote's
Leads
Work

STEP 1 - Providers, register
your company and create your online profile with us. Set up your
project leads and configure your showcase pages.
STEP 2 - When project owners search the internet and find
WorkQuote in any of the major
search engines such as Google, Yahoo and MSN they will have the option
to submit their projects online or to search our directory. You
will receive a projects lead email when a project is listed that meets
your criteria.
STEP 3 - If you are interested
in the project, purchase the lead and proceed to submit an online bid
on the project. You will recieve the project owners contact
information and can contact them if needed.
STEP 4 - The project owner will then
award the project to the provider that best fits their needs.
STEP 5 - The project owner can then
rate and review the winning providers WorkQuote profile and provide
testimonials for
your future customer.
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What are the
Lead/Bid
Prices?
All leads notification email are
FREE!!! Register and set up your lead search to receive your free
email lead notification of projects in your area.
All project bids are currently free...We will eventually
begin to charge on
a per bid basis when you decide to bid on a project. You are not
charged for the project lead emails.
Our system works on a credit basis.
You will only pay a fee for
the projects that YOU decide to bid on.
Each bid cost will be in the range of $5.00 to $30.00,
depending on the project.
You can purchase lead credits one at a time or as a pack
of 10. Below are our lead prices and options:
| 1 Bid Credit |
$5.00
|
| 10 Bid Credit |
$50.00
|
* 5 FREE Credits when you sign
up
* Free lead credit for leads under $500 in stated budget.
* Free lead credit for leads that are
going to expire.
* Lead credits never expire.
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How do I purchase more credits?
There are two easy ways:
1) You can simply go to the project and bid on it. You will be
prompted to buy credits if needed.
2) Go to your Project tools page and follow the 'Buy Credits'
link.
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What do the different status levels
mean for
each project lead?
Free - Project is free to bid on.
Available - Project bid limit has not been reached and you are able to
bid.
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How many providers can
apply for 1 project?
Up to 5 providers can compete for the same project lead. We allow the
project owner to select the number of estimates that will be accepted,
while at the same time giving our providers a good chance of winning
many of the projects they are interested in.
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Is there are screening
process
for the project owners?
We call the project owners and verify their contact information.
However,
there are times when we do not get in touch and play phone tag for a
while but we still DO release the lead to our providers. If
there are any
problems with any of the project owners, we rely on our providers to
send
us an
email and let us know if the project owner never called back or was not
serious
about the project. We then refund the lead credits for that
provider.
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If a provider receives
a lead email, and he/she decides they don't want it, do you
charge them
for the lead anyway?
No. We have NO membership fees or any other fees.
Each time you
receive a lead, you have to decide on your own whether it is something
you
are
interested in taking on. You can search for leads in your area or
anywhere
else in the country. Then log into your WorkQuote account and submit a
bid on the
lead you want. We
will then subtract the lead cost from your account.
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If
a provider takes a lead but the project owner is no longer interested,
do
you charge them for the lead or can they get a refund?
Any time a lead has either been closed or is poorly represented by the
project owner, we credit the provider's account replacing the
lead.
We will follow up with the project owner to validate the
situation, but will almost always side with our providers.
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Can you narrow
down the
leads a provider gets by the towns they work in?
We do not go by towns. We go by zip code and mile radius. So if
you only want to receive roofing leads 20 miles from this zip 95003,
you will
only be notified of those projects regardless of what particular town
they
are
located in.
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What if most of the
work a provider does is between 100 and 500 dollars. They cannot afford
to
pay for leads if they cost $10.00.
No worries! If any leads come into our system with a specified budget
of UNDER $500, THEY ARE FREE!
So, if you are a house cleaning professional, or
hanymen, or lawn mowing comapny or debris removal specialist, all your
leads would be FREE!!
No, we are not kidding!
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If you have
questions
that we were not able to answer here, please send us an email at sales@WorkQuote.com
and we will reply to you ASAP! |