WorkQuote.com Post
Login | Register
 
Provider FAQ
template_FAQ.html
Provider FAQ
   
General Questions
Busines Directory Questions

Ratings and Testimonials



Memberships


My Showcase

Profiles

Leads
  

General Questions 




           

What is WorkQuote?

WorkQuote is a free community where providers and project owners connect online.  We provide project owners with an online resource for finding qualified, available and dependable home improvement providers to work on their projects by allowing them to either post their project and let providers contact them or search through our directory and find a provider on their own.      

 Back to Top    
How does the WorkQuote service work?

A home or business owner creates a personal profile and posts and anonymous project lead on the system. The project lead consists of category of work, description of project, project budget and expected start date to name a few.

Providers who match the project criteria are alerted of the lead to find out if they are interested to provide a quote for the project.

Interested providers, then purchase the project lead. At that point, both provider and project owner are given access to the others profile information. The provider can bid on the information provided or can contact the project owner  to schedule an appointment if needed.

Once a provider has been awarded the project and performs the work, the project owner will return to the site to show a record of who was awarded the project.  They may rate and review the providers who worked on the project. Once posted, these reviews and testimonials will be visible on the providers profile for all future project owners to view.

     
 
How It works Process
           

 

   
       Back to Top    
   

Why should I become a member?

WorkQuote can help you leverage the power of the internet and help you obtain business that most of your competition has not yet recognized.

We strongly believe that our service can benefit our members in a significant way!

  • We can get you in the door more times for less cost than other advertising methods.
  • You will save time and effort by bidding on the projects you are most interested in, without losing reputation for passing on projects you don’t want and in areas where you do not work.
  • Whether you are a large or small company, you compete for the work you want and grow at your own pace.


       Back to Top    
   

Where is WorkQuote located?

WorkQuote’s main office is located at 185 Brooklyn Ave., San Jose, California 95128. Please feel free to write to us via regular mail or email (Sales@WorkQuote.com).

       Back to Top    
   

How does WorkQuote’s matching system work?

WorkQuote.com uses the project owner project information and the providers Project Leads criteria to match project owners with providers. Providers will receive project leads that suit the category and budget of work they are interested in. The providers can then choose to bid on the projects they are interested in. The efficiency of the matching system is what makes WorkQuote such a valuable tool for home and business owners and contactors alike.

       Back to Top          
   

What is the set up process? Is there a charge?

The set up process is simple and only takes a few minutes. Fill out your basic
information and create your projects lead search.  You can also set up your
provider showcase by filling out all the simple web forms, add your logo,
and any portfolio photos.  You will then get an email from us asking you to click on a link
and activate your account.  Once you are active, we will credit your account
with 5 FREE leads (worth $25.00).

There is no set up fee.

       Back to Top    
   

Where would a project owner find WorkQuote?

WorkQuote advertises in Google, Yahoo, MSN, Craigslist, Direct Mail, Email
Marketing, Word of Mouth, Telemarketing, etc. Our ads are your ads!

       Back to Top    
   

Do you offer advertising on your site?

The Product and Services Directory is the only "advertising" option we offer for providers.
We do not encourage providers to purchase banner ads and other traditional internet
advertising because it favors bigger companies with larger ad budgets thereby overshadowing
our other providers.

We do however offer partner opportunities and affiliate related services.    If you are interested,
please send us an email at sales@WorkQuote.com and we will reply to you ASAP!        

       Back to Top  





Product and Services Directory Listings  



      

What is WorkQuote's Product and Services Directory?



Our products and services directory is a searchable “yellow-page” style listing of all our network providers.  Your provider profile will include details such as address, telephone numbers, website, project owner testimonials, logo, portfolio photos, professional associations and other relevant information.


       Back to Top    
   

How does the Premier Listing work?

A Premier listing allows your profile to be displayed at the top of all search results.  You listing will include your banner logo, ad content, and optional coupons.   This provides higher visibility for your company profile and more contact from interested project owners.

 

       Back to Top    
   

How does the Deluxe Listing work?

A featured listing allows your profile to be displayed after premier listings in search results.  You listing will include your your banner logo... This provides higher visibility for your company profile and more contact from interested project owners.

 

       Back to Top    
   

How does the Basic Listing work?

The basic listing allows your profile to be displayed after all the deluxe listings.  This listing is a cost-effective way to generate good visibility for your company and get contacted by interested project owners.

 

       Back to Top    
   

How is my Search Area Set?

Our directory is built to ensure that you are only contacted by project owners who are located in YOUR local area. You can control your own visibility by specifying your work area radius for leads as well as for the directory.  This ensures that you will not be overwhelmed by telephone calls from project owners outside your interest area.

 

       Back to Top    
   

What are the Product and Services Directory Prices?

We offer a couple of different options for being listed in our directory.

    Regular Price:  Promo Price:
1 Year Basic Product and Services Directory Listing $25.00 FREE
1 Year Deluxe Product and Services Directory Listing $50.00 $25.00
1 Year Premier Product and Services Directory Listing $100.00 $50.00




  Regular Price:  Promo Price:
3 Years Basic Product and Services Directory Listing $50.00 $25.00
3 Years Deluxe Product and Services Directory Listing
PLUS 5 FREE
Lead Credits
$100.00 $50.00
3 Years Premier Product and Services Directory Listing
PLUS 5 FREE
Lead Credits
$250.00 $125.00
       Back to Top    



 Ratings and Testimonials


             

What are ratings and testimonials?

Every time a home or business owner awards a project, they are invited back to the site to rate and review the performance of their provider. The rating consists of feedback on the providers performance during the project. All ratings are combined for a provider to give them an overall provider rating. The project owner may also wish to leave a testimonial statement to praise the work of the provider or warn future project owners about the problems they had with the provider.

       Back to Top    
   

How can a home/business owner rate a provider?

A home or business owner can go to their Project Tools area to provide feedback on the provider they wish to rate and review. From here they will be able to provide feedback on the provider they awarded their project to, evaluate the providers performance and then leave a testimonial review for future project owners to read.

       Back to Top    
   

What happens if there is a rating/testimonial dispute?

In order for our system to work WorkQuote.com must remain an impartial 3rd party. In the event that a provider has a dispute with a rating or testimonial left by a project owner, WorkQuote will review the case by contacting both parties and making a judgment that is fair to them and all future project owners.

We are also implementing a new feature which will allow our providers to leave a comment for any testimonial which they deem deserves a response.

       Back to Top        





 Memberships       



What kind of memberships does WorkQuote offer?

We offer 2 different memberships. One for Providers and one for Project owners. Both Memberships are FREE.

             Back to Top    
   

How much does a membership cost?

Membership for project owners and providers is FREE.


       Back to Top    
   

What happens if a provider is too busy to take on any new business?

A provider can change the status of the project leads to disabled at any time by going to their Project Tools area and changing their status. You will not receive any new lead information by email until their status if returned to active.

       Back to Top        





My Showcase       



What is My Showcase?

My Showcase is a utility designed to help our members build a professional website quickly and easily with no prior experience in web design. You can easily build a page showing your skills and showcasing your projects and experience.

Users will be able to see your site so make sure to display your skills to get an advantage over the competion.  Tou can even list the website address on your business material for customers to come and review it.  A free hosted website, courtesy of WorkQuote.

       Back to Top    
   

How much is My Showcase?

Your WorkQuote Showcase is free to use.

       Back to Top        





Profiles        



How do I update or edit my profile?

In order to update the information in your profile, you must log into your account and go to the Profile data on the left side of the page. When you have finished editing that information, just click the submit button to save it.

       Back to Top    
   

Who will see my personal information?

Only the customers who have awarded you a project will receive your personal email information.

We do not sell your information to ANYONE.

       Back to Top  




     
 Leads       




How WorkQuote's Leads Work


How it Works

STEP 1 - Providers, register your company and create your online profile with us.  Set up your project leads and configure your showcase pages.

STEP 2
- When project owners search the internet and find WorkQuote in any of the major search engines such as Google, Yahoo and MSN they will have the option to submit their projects online or to search our directory.  You will receive a projects lead email when a project is listed that meets your criteria.

STEP 3 - If you are interested in the project, purchase the lead and proceed to submit an online bid on the project.  You will recieve the project owners contact information and can contact them if needed.

STEP 4 - The project owner will then award the project to the provider that best fits their needs. 

STEP 5 - The project owner can then rate and review the winning providers WorkQuote profile and provide testimonials for your future customer. 

 

       Back to Top    
What are the Lead/Bid Prices?

All leads notification email are FREE!!!  Register and set up your lead search to receive your free email lead notification of projects in your area.

All project bids are currently free...We will eventually begin to charge on a per bid basis when you decide to bid on a project.  You are not charged for the project lead emails.

 
Our system works on a credit basis. 

You will only pay a fee for the projects that YOU decide to bid on.

Each bid cost will be in the range of  $5.00 to $30.00, depending on the project.

You can purchase lead credits one at a time or as a pack of 10. Below are our lead prices and options:


1 Bid Credit
$5.00
10 Bid Credit
$50.00

* 5 FREE Credits when you sign up

* Free lead credit for leads under $500 in stated budget.

* Free lead credit for leads that are going to expire.

* Lead credits never expire.

       Back to Top    
  

How do I purchase more credits?

There are two easy ways:
1) You can simply go to the project and bid on it.  You will be prompted to buy credits if needed.
2) Go to your Project tools page and  follow the 'Buy Credits' link.

 Back to Top    
    

What do the different status levels mean for each project lead?

Free - Project is free to bid on.
Available - Project bid limit has not been reached and you are able to bid.

       Back to Top    
   

How many providers can apply for 1 project?

Up to 5 providers can compete for the same project lead. We allow the project owner to select the number of estimates that will be accepted, while at the same time giving our providers a good chance of winning many of the projects they are interested in.

       Back to Top    
     

Is there are screening process for the project owners?

We call the project owners and verify their contact information. However, there are times when we do not get in touch and play phone tag for a while but we still DO release the lead to our providers.  If there are any problems with any of the project owners, we rely on our providers to send us an email and let us know if the project owner never called back or was not serious about the project.  We then refund the lead credits for that provider.

       Back to Top    
   

If a provider receives a  lead email, and he/she decides they don't want it, do you charge them for the lead anyway?

No. We have NO membership fees or any other fees. Each time you
receive a lead, you have to decide on your own whether it is something you are
interested in taking on.  You can search for leads in your area or anywhere
else in the country. Then log into your WorkQuote account and submit a bid on the lead you want. We
will then subtract the lead cost from your account.

       Back to Top    
   

If a provider takes a lead but the project owner is no longer interested, do you charge them for the lead or can they get a refund?

Any time a lead has either been closed or is poorly represented by the project owner, we credit the provider's account replacing the lead.  We will follow up with the project owner to validate the situation, but will almost always side with our providers.

       Back to Top    
   

Can you narrow down the leads a provider gets by the towns they work in?

We do not go by towns.  We go by zip code and mile radius. So if
you only want to receive roofing leads 20 miles from this zip 95003, you will
only be notified of those projects regardless of what particular town they are
located in.

       Back to Top    
   

What if most of the work a provider does is between 100 and 500 dollars. They cannot afford to pay for leads if they cost $10.00.

No worries! If any leads come into our system with a specified budget of UNDER $500, THEY ARE FREE!

So, if you are a house cleaning professional, or hanymen, or lawn mowing comapny or debris removal specialist, all your leads would be FREE!!

No, we are not kidding!

       Back to Top    
          If you have questions that we were not able to answer here, please send us an email at sales@WorkQuote.com and we will reply to you ASAP!        

Advertisement



  Go to your account
  Post Your Project
  Sign up now!!
  Quick Primer
  Help
  Forums
  Contact Us
  How To Library




Advertisement